Case Studies
Browse all case studies posts from the Transactional team.

Case Studies
An Enterprise Team Was Shipping Hallucinations to Users. Traces Showed Them Where.
How an enterprise company with AI-powered customer support reduced hallucination rates from 8% to 0.3% and cut AI issue MTTR from days to minutes using LLM observability and trace-level analysis.

Case Studies
A Fintech Team Cut Their LLM Bill by 70%. Here is Exactly How.
How a fintech company processing loan applications with LLMs reduced their monthly AI spend from $15K to $4.5K using semantic caching, fallback routing, and token optimization.

Case Studies
From 78% to 99.5% Inbox Placement. One SaaS Team's Email Fix.
How a B2B SaaS sending 2M transactional emails per month went from 78% inbox placement to 99.5% in 6 weeks by fixing authentication, IP reputation, and sending practices.
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