Transactional

Case Studies

Browse all case studies posts from the Transactional team.

3 posts
An Enterprise Team Was Shipping Hallucinations to Users. Traces Showed Them Where.
Case Studies

An Enterprise Team Was Shipping Hallucinations to Users. Traces Showed Them Where.

How an enterprise company with AI-powered customer support reduced hallucination rates from 8% to 0.3% and cut AI issue MTTR from days to minutes using LLM observability and trace-level analysis.

Transactional Team
Mar 4, 20268 min read
A Fintech Team Cut Their LLM Bill by 70%. Here is Exactly How.
Case Studies

A Fintech Team Cut Their LLM Bill by 70%. Here is Exactly How.

How a fintech company processing loan applications with LLMs reduced their monthly AI spend from $15K to $4.5K using semantic caching, fallback routing, and token optimization.

Transactional Team
Mar 1, 20268 min read
From 78% to 99.5% Inbox Placement. One SaaS Team's Email Fix.
Case Studies

From 78% to 99.5% Inbox Placement. One SaaS Team's Email Fix.

How a B2B SaaS sending 2M transactional emails per month went from 78% inbox placement to 99.5% in 6 weeks by fixing authentication, IP reputation, and sending practices.

Transactional Team
Feb 28, 20268 min read

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