Paddle + Transactional

Automate transactional emails for Paddle subscription events. Send payment receipts, subscription confirmations, renewal reminders, and cancellation confirmations. Handle the full subscription lifecycle with branded, reliable email delivery.

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Transactional

OVERVIEW

HOW IT WORKS

Integration Workflow

A step-by-step look at how data flows between your tools and Transactional.

Subscription Event

A customer subscribes, renews, upgrades, or cancels in Paddle.

Paddle Webhook

Paddle sends the event payload to your webhook endpoint.

Email Triggered

Your handler sends a branded email via the Transactional API.

Customer Notified

The customer receives a professional email with full transaction details.

KEY FEATURES

What You Get

Everything you need to integrate Paddle with Transactional.

Subscription Lifecycle

Handle every subscription event: created, renewed, paused, resumed, and cancelled with dedicated email templates.

Payment Receipts

Send detailed payment receipts with line items, tax breakdown, and Paddle receipt URLs.

Dunning Emails

Send payment failure notifications with update-payment links before Paddle retries the charge.

Trial Reminders

Notify customers before their trial ends. Include plan details and what happens next.

QUICK START

Get Started in Minutes

Here is a code example showing how to connect Paddle with Transactional.

Paddle Integration

typescript

// Paddle Webhook Handler
import Transactional from "@transactional/sdk";

const client = new Transactional({ apiKey: "txl_your_api_key" });

app.post("/webhooks/paddle", async (req, res) => {
  const event = req.body;

  switch (event.event_type) {
    case "subscription.created": {
      await client.email.send({
        from: "billing@yourapp.com",
        to: event.data.customer.email,
        subject: "Welcome to Pro!",
        tag: "paddle-subscription-created",
        templateId: "tmpl_subscription_welcome",
        templateData: {
          planName: event.data.items[0].price.description,
          amount: event.data.items[0].price.unit_price.amount,
          currency: event.data.currency_code,
          nextBilling: event.data.next_billed_at,
        },
      });
      break;
    }
    case "subscription.canceled": {
      await client.email.send({
        from: "billing@yourapp.com",
        to: event.data.customer.email,
        subject: "Subscription Cancelled",
        tag: "paddle-subscription-cancelled",
        templateId: "tmpl_subscription_cancelled",
        templateData: {
          endsAt: event.data.scheduled_change?.effective_at,
        },
      });
      break;
    }
  }

  res.status(200).send("OK");
});

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